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Customer Service

Our market leading customer support package is designed to make life easier for you. Our team is with you all the way: free advice at all stages, on going maintenance and servicing, and priority access to new developments in ethical potato storage.

  • Free site inspection and survey to establish the most cost effective system for your facility.
  • Expert installation of your biofresh system, including the installation of necessary pipework, regulators and fittings, sampling and monitoring equipment.
  • We test the system. You run it from there.
  • Free training for your operatives, and provision of an Operators Manual.
  • An installation network throughout Europe and North America.
  • An account with Air Products to provide pure ethylene gas at specially negotiated biofresh customer discounts.
  • A 24/7 on line customer support service, plus customer hotline during normal office hours.
  • Direct access to our new product innovations, technological developments and market leading research.

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